If you're after a complete online casino platform, 21 Casino, operated by White Hat Gaming Limited, may be worth your time. Established in 2015 and fully licensed by both the UKGC and MGA, 21 Casino provides a wide selection of games, strong security protocols, and a welcoming bonus structure.
18+ | Terms & conditions apply. | 21 Casino.
- ✓ Book of Dead
- ✓ 121% Match Bonus
- ✓ 100% up to ₹30,000
Advantages
- Large game collection with well-known providers like NetEnt, Pragmatic Play, and Evolution Gaming
- Mobile-friendly interface with a dedicated app
- Wide range of payment methods such as PayPal, Skrill, and Trustly
- Structured VIP program with benefits like cashback and exclusive items
- Comprehensive tools for responsible gambling, including deposit and session controls
Disadvantages
- Withdrawal processing may take 3–5 working days depending on the chosen method
- Sports betting is not available
Software and Game Providers at 21 Casino
From the moment I logged in, the variety in their game library caught my attention. With over 100 software developers contributing to their catalogue, you’ll find everything from traditional slots and themed video slots to live dealer options. Notable names include NetEnt, Pragmatic Play, Play’n GO, Evolution Gaming, and Big Time Gaming. Together, they contribute to a well-balanced offering that suits a wide range of player tastes.
Browsing through the site was fluid, and the games launched promptly without any annoying lags. I started my session with two specific titles: Mystery Joker and John Hunter and the Mayan Gods.
Mystery Joker by Play’n GO
I began with €40, placing €0.50 per spin. The results varied between small wins, dry spells, and one fortunate Free Spins round that earned me €15. The retro theme did its job, though the lack of frequent bonuses might make longer sessions less engaging.
John Hunter and the Mayan Gods by Pragmatic Play
With a budget of €100, I opted for bigger bets as the session progressed. A €75 win midway added a spark, and bonus rounds occurred often enough to keep things interesting. I finished the session with €120, making it a more active experience than Mystery Joker.
Game Diversity
Slots make up most of the titles at 21 Casino, but its live casino selection also deserves mention. With software from Evolution Gaming and Ezugi, this section includes roulette, blackjack, and baccarat with different buy-in levels, appealing to both casual players and more experienced ones.
You’ll also find exclusive jackpot games and occasional tournaments for those who enjoy a competitive element. While sports betting isn’t offered, the sheer amount and variety of games provide plenty of entertainment.
21 Casino Bonus
Claiming the welcome bonus at 21 Casino was a simple process. The offer included a 100% bonus up to ₹30,000 along with a 121% match bonus, which compared favourably to what other platforms usually offer. I deposited €50, doubling the amount available for play.
Wagering Requirements
The wagering requirement for the welcome offer was 35x, which is slightly above the industry’s common 30x benchmark. It’s not overly restrictive, but it does mean you’ll need to play through your bonus funds more than usual before being able to cash out.
Only slots contribute fully to the wagering target, so this may not be ideal for those who focus on live casino games.
21 Casino No Deposit Bonus Code
At the time of testing, 21 Casino offered 21 complimentary spins on Book of Dead. No bonus code was needed, as the spins were automatically activated upon registration.
Using the spins was straightforward, and I won €7, subject to the platform’s bonus playthrough rules.
21 Casino Free Spins
Aside from the complimentary spins mentioned above, 21 Casino features rotating free spin deals tied to specific games or seasonal events. During my visit, no extra spins were included in the welcome offer.
Other Bonuses at 21 Casino
Returning users can benefit from regular reload offers and game-specific deals. Those in the 21 Suite VIP Program get access to weekly perks ranging from cashback offers to personalized gifts, with benefits increasing as you advance through the levels.
Mystery Joker Slot on 21 Casino
With a budget of €40 for the session, I decided to try Mystery Joker on 21 Casino. This classic slot by Play’n GO features a simple design with traditional fruit symbols, but don’t be fooled by its basic appearance. It turned out to be a rollercoaster of a game session.
I set my bets at €0.50 per spin, hoping to make the fun last longer. Initially, the game felt quite engaging, with small wins almost every few spins. These payouts mostly hovered in the €1-€2 range, which helped maintain my balance for about the first 10 minutes.
After that, I hit a bit of a dry spell. The symbols just didn’t seem to line up, and my balance started to dwindle. Then, just when I considered lowering my bets, I triggered the Free Spins feature with three Joker symbols landing in unison. The round gifted me 10 spins, and I managed to pocket €15 during the feature, adding a little boost to my budget.
I played for about 30 minutes in total, but towards the end, I couldn’t hold on to the luck streak from earlier. My balance dipped to €12 by the time I stopped. Overall, the experience was mixed. The game’s pacing was steady, but the lack of consistent big wins made it feel slightly draining toward the end. If anything, Mystery Joker is a decent choice for its nostalgic vibes, but sustaining longer gameplay might be challenging if you're not triggering bonuses frequently.
John Hunter and the Mayan Gods Slot on 21 Casino
For my next session, I decided to try John Hunter and the Mayan Gods, a slot from Pragmatic Play. With a larger budget of €100, I had more room to explore the game and its features.
This session lasted around 40 minutes, and I started with spins of €0.80 to test the waters. Early on, the payouts were modest, with occasional €3-€5 wins sprinkled in. I hit the Free Spins feature after 15 minutes, which introduced an interesting mechanic where symbols upgrade as you progress. By the end of the bonus round, I had racked up a satisfying €35. It wasn’t a huge win, but it kept the momentum going.
Midway into the session, I raised my bets to €1.50, hoping for more significant payouts. This adjustment paid off when I hit a winning combination worth €75, my largest win of the day. However, as with most slot games, this streak didn’t last forever. The game regained its typical rhythm of smaller wins, and my balance eventually settled at €120 when I decided to call it quits.
Compared to Mystery Joker, John Hunter and the Mayan Gods offered a more dynamic experience with frequent bonus triggers and larger payout potential. The pacing felt fair, and the game held my attention longer, thanks to its crisp visuals and engaging gameplay.
21 Casino VIP and Loyalty Program
The VIP program at 21 Casino, known as the 21 Suite VIP program, is an exclusive, invitation-only experience. While I didn’t reach VIP status with my initial sessions, I explored the benefits this program offers.
The program is tiered into four levels: Silver, Gold, Platinum, and Diamond. Each level comes with perks tailored to frequent players, such as priority support available 24/7, personalized account managers, and early access to new games. Higher tiers also unlock bonuses like increased withdrawal limits, exclusive gifts, cashback offers, and even access to invite-only events.
It’s worth noting that the exclusivity of this program could mean that casual players or those new to 21 Casino might not readily access these benefits. However, for regular players willing to invest time and funds into the casino, the VIP program could provide worthwhile rewards down the line.
21 Casino Deposits and Withdrawals
Depositing at 21 Casino was straightforward. I opted to use PayPal, and my €50 deposit was processed instantly. The minimum deposit is €10, making it accessible to most players, regardless of budget.
For withdrawals, I used Skrill. After requesting a withdrawal of €40, I was impressed by the processing speed. The funds reached my account in just under 48 hours, which is competitive when compared to other casinos that may take 3-5 business days to process e-wallet withdrawals.
Payment Methods at 21 Casino
Players can choose from multiple deposit and withdrawal options, including:
- Visa
- Mastercard
- Maestro
- PayPal
- Skrill
- Neteller
- Paysafecard
- Trustly
- Instant Bank Transfer
Having such a variety of payment methods ensures flexibility for players, whether they prefer e-wallets or traditional banking options.
Is 21 Casino Legit
21 Casino feels like a reliable platform for online gaming. Licensed by the United Kingdom (UKGC) and Malta (MGA), it adheres to strict regulatory requirements. Signing up was a smooth process, requiring only standard email verification to start playing.
Security measures seemed robust, with encrypted payment transactions keeping my personal and financial information safe. Withdrawals, as tested, were processed efficiently with no additional fees or unnecessary delays.
The platform operated as expected, with no red flags during my sessions, making it a trustworthy choice in my experience.
21 Casino Customer Support
I tested 21 Casino’s customer support at different times to evaluate their response times. During peak hours, I used the Live Chat feature and received a response within 5 minutes. While this timing is reasonable, it’s slightly slower compared to other casinos offering near-instant replies.
The support agent addressed my questions about withdrawal limits with detailed explanations. Both their knowledge and professionalism were evident, which made the overall interaction smooth and satisfying. There’s also an email support option for less urgent queries, although I didn’t use it this time.
Responsible Gambling Features on 21 Casino
21 Casino provides a range of tools to promote responsible gambling. Players can set deposit, session duration, and loss limits to manage their gaming activity effectively. I found these tools easy to locate within the account settings.
The casino also offers self-exclusion options, allowing players to take breaks from gambling for timeframes ranging from 24 hours to indefinite periods. External resources like GamCare and Gambling Therapy are linked as additional support for anyone needing professional assistance.
These measures, combined with real-time reality checks and self-assessment tools, demonstrate a commitment to player safety and well-being.
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I'm Erik King, an online casino expert and the founder of Zamedia N.V. Over the years, I've created leading casino comparison sites such as Zamsino and BetterBonus, focusing heavily on detailed casino reviews, transparent bonus comparisons, and promoting responsible gambling. My goal is always to help players around the world find trusted casinos and the best bonuses.