I recently spent time exploring LevelUp Casino, an online casino operated by Dama N.V. and licensed in Curacao. The platform caught my attention with its crypto-friendly approach and sports betting options alongside traditional casino games. I went through the standard email verification process to get started, which was quick and simple. After testing various aspects of the site over several sessions, I can share what I found during my hands-on experience.
18+ | Terms & conditions apply. | LevelUp Casino.
- ✓ 9 Dragon Kings (Platipus)
- ✓ Bonus code: HAPPYPLAY
- ✓ $2000 Bonus + 100 Spins
18+. New players only. Code: HAPPYPLAY, 35 FS on 9 Dragon Kings, 40x wagering, max bet C$1, max win C$3, max cashout C$50; email verification required; bonus found in-game; C$20 min deposit to withdraw NDB winnings. Welcome Bonus: 100% up to C$2000 + up to 100 FS on Elephant’s Gold: Buy Bonus Combo; C$20 min deposit; 35x wagering; bonus valid 14 days; FS valid 72h; FS max win C$50; no max cashout. Terms apply.
Advantages
- Mobile app available for iOS and Android
- Wide cryptocurrency support including Bitcoin, Ethereum, and Dogecoin
- Large game selection with 85+ software providers
- VIP program with multiple tiers and cashback benefits
- Live chat customer support available
- Sports betting included in the platform
- Weekly withdrawal limits up to $7,500
Disadvantages
- Curacao licensing may not appeal to all players
- High wagering requirements on some bonuses
- Limited customer support options (no phone support)
- Withdrawal processing can take up to 5 banking days
- Monthly withdrawal cap at $15,000 may restrict high rollers
Software and Game Providers at LevelUp Casino
The game library spans over 5,950 titles from 85 different software providers. When I first logged in, I noticed the huge number of games right away, though I focused more on quality during my sessions.
The slot selection includes major names like Pragmatic Play, Play'n GO, and Yggdrasil, along with newer providers like Hacksaw Gaming and Push Gaming. I tried out games like Catanza and Dragon Gates, both offering solid gameplay mechanics and decent visual quality. The loading speeds were generally fine, though I experienced occasional delays during peak hours.
Live casino options come through Evolution and Pragmatic Play Live. I tested a few blackjack tables and found the streaming quality stable, with dealers who maintained good energy throughout the sessions. The interface felt responsive, and I didn't encounter serious lag during gameplay.
Sports betting integration adds another side to the platform. While I didn’t place many bets, the sportsbook covers major leagues and offers competitive odds on popular events. Switching between casino games and sports betting felt natural within the site’s layout.
One feature that impressed me was their mobile app availability, which I found handy for quick gaming sessions. The app keeps most desktop functions, though some advanced features run better on the full site.
LevelUp Casino Bonus
The welcome package offers $2,000 in bonus funds plus 100 spins, which I found competitive compared to similar platforms. Claiming the bonus was relatively simple, the funds appeared in my account within minutes of making my qualifying deposit.
During my testing, I noticed the wagering requirements can be demanding. The bonus terms require significant playthrough before funds become withdrawable, which is fairly standard but worth noting. I found myself needing to plan my gaming sessions carefully to meet the requirements effectively.
Compared to other Curacao-licensed casinos, LevelUp's bonus setup sits in the middle range. The bonus amount is attractive, but the wagering requirements mean you need to commit serious playing time to gain real benefits. I appreciated that the terms were clearly outlined, even if they weren’t the most favorable I’ve encountered.
LevelUp Casino No Deposit Bonus Code
The platform offers 30 free spins on registration using the code MEDIAGRAND. I tested this offer and received spins for Book of Wealth II from Mancala Gaming. The spins credited automatically after account verification, and I could use them immediately without making a deposit.
The free spins come with their own wagering requirements, which I found reasonable for this type of offer. While the game selection is limited to one title, it’s a legitimate way to test the platform without financial risk.
LevelUp Casino Free Spins
Beyond the registration spins, the welcome package includes 100 additional spins tied to your first deposit. These spins also apply to Book of Wealth II, keeping consistency in their free spin offers.
I found the spin value and wagering requirements for these bonus spins to be standard for the industry. The spins activated automatically with my deposit, and I could use them right away on the designated game.
Other Bonuses at LevelUp Casino
LevelUp runs Daily Cash Drops, which I came across during my testing. These events offer random prizes to active players, though the frequency and amounts vary considerably.
Their Referral Riches program lets you earn bonuses by bringing friends to the platform. I didn’t test this extensively, but the setup appeared straightforward with clear reward tiers based on referral activity.
The VIP program operates across Gold, Platinum, and Diamond levels. I reached Gold status during my testing and noticed the 5% weekly cashback and improved CP exchange rates. Higher tiers offer personal account managers and increased cashout limits, though reaching these levels requires significant play activity.
Catanza Slot on LevelUp Casino
I allocated €40 to test Catanza, one of their featured slots. The session lasted about 35 minutes, during which I experienced the typical ups and downs that come with slot play.
Starting with €0.50 spins, I watched my balance fluctuate between €35 and €48 for the first ten minutes. The game's pacing felt steady, not too fast, but engaging enough to maintain interest. Around the 15-minute mark, I hit a decent win of €12 on a single spin, bringing my balance to €52.
I decided to increase my bet to €0.75 per spin, which proved to be a mistake. Over the next 12 minutes, I experienced a losing streak that dropped my balance to €28. The slot didn't trigger any major bonus rounds during this period, though I did catch a few small wins that prevented a complete drain.
For the final portion of my session, I dropped back to €0.40 spins to extend my play time. This adjustment allowed me to keep the session going for another eight minutes. I managed to recover slightly, ending with €31 remaining from my original €40 budget.
The slot felt reasonably fair in its payout frequency, though the lack of bonus features during my session left something to be desired. Maintaining a consistent stake proved challenging during losing streaks, and I found myself constantly adjusting bet sizes to preserve my bankroll.
Dragon Gates Slot on LevelUp Casino
For Dragon Gates, I decided to test with a larger budget of €120 and played for approximately 40 minutes. This session provided a completely different experience compared to Catanza.
I started with €1 spins and immediately noticed Dragon Gates had a different rhythm. The wins came in clusters rather than the steady trickle I experienced with Catanza. Within the first eight minutes, I triggered what appeared to be a bonus feature that boosted my balance to €145.
The middle portion of my session proved more volatile. I increased my stake to €1.50 per spin and rode through several dry spells. My balance dropped to €89 around the 20-minute mark, but the game's higher volatility meant bigger wins were possible.
At the 25-minute point, I hit a significant win of €47 on a single spin, which brought my total back to €136. This win pattern felt more rewarding than Catanza's smaller, more frequent payouts.
I finished the session with €142, netting a €22 profit. Dragon Gates kept better momentum throughout the session, and the bonus features activated twice during my play time. The game's pacing allowed for longer pauses between bets, giving me more time to consider stake adjustments.
Compared to Catanza, Dragon Gates offered a more engaging experience with higher win potential, though it required a larger bankroll to handle the more volatile phases.
LevelUp Casino VIP Program
LevelUp Casino's VIP program operates through three main tiers: Gold, Platinum, and Diamond. I explored the structure and found it more accessible than many competing programs.
The Gold level offers 5% weekly cashback and requires 75 CP (Comp Points) to convert to C$1. Platinum members receive 7% weekly cashback with a better exchange rate of 60 CP per C$1. Diamond level provides 10% weekly cashback and the most favorable rate of 50 CP per C$1.
Each tier includes extras like personal account managers for Platinum and Diamond members, increased cashout limits, and exclusive gifts. The program also features a “Super Level” status for high-volume players, though specific requirements weren't clearly outlined during my testing.
One interesting feature is the “SwitchUP” entry system, which allows VIP members from other Dama N.V. casinos to transfer their status. This cross-platform recognition could benefit players already established in the operator's network.
The CP earning rate felt reasonable during my slot sessions, accumulating points at a steady pace that made tier progression seem achievable for regular players.
LevelUp Casino Deposits and Withdrawals
I tested the deposit process using both a credit card and Bitcoin. The minimum deposit amount is $10, which I found accessible for casual testing.
For my credit card deposit of €50, the funds appeared instantly in my account. The process required standard card details and a brief verification step. No extra fees were charged on the casino's end.
The Bitcoin deposit took approximately 15 minutes to confirm, which aligns with typical blockchain processing times. LevelUp Casino accepts multiple cryptocurrencies including BTC, ETH, LTC, DOGE, and USDT.
My withdrawal test involved requesting €75 via e-wallet (Skrill). The processing took 26 hours from request to receipt, which falls within their stated 24-48 hour timeframe for e-wallet withdrawals. Compared to casinos that take 3-5 days, LevelUp Casino's withdrawal speed is competitive.
Payment Methods Available:
Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH)
Litecoin (LTC), Dogecoin (DOGE), Tether (USDT)
Visa, Mastercard, Maestro
Skrill, Neteller, ecoPayz
Piastrix, Neosurf, MiFinity
Interac, Instadebit, iDebit
Venus Point, Siru Mobile, Mobile commerce
The withdrawal limit of $7,500 per week and $15,000 per month should accommodate most players, though high rollers might find these caps restrictive.
Is LevelUp Casino Legit?
My complete experience from signup to withdrawal confirmed LevelUp Casino operates as a legitimate online casino. The registration process required email verification and took less than five minutes to complete.
Depositing funds worked smoothly through multiple payment methods, with instant processing for most options. The game selection performed as expected, with fair RNG outcomes during my testing sessions across various slots.
The withdrawal process proved the most telling aspect of legitimacy testing. My €75 Skrill withdrawal processed within their stated timeframe and arrived without any unexpected deductions or complications.
LevelUp Casino operates under a Curacao eGaming license, which provides basic regulatory oversight. While Curacao licensing isn't as strict as UK or Malta regulations, it does offer player protection mechanisms and dispute resolution processes.
The combination of reliable payments, transparent terms, and functional customer support suggests LevelUp Casino operates within industry standards for Curacao-licensed operators.
LevelUp Casino Customer Support
I tested customer support at three different times to evaluate their response consistency. My first contact occurred at 2 PM GMT on a Tuesday, regarding withdrawal processing times.
The live chat connected me with a representative named Sarah within 8 minutes. She provided specific information about e-wallet processing times and explained their verification procedures clearly. The interaction felt professional, though the initial wait time could be improved.
My second test happened at 11 PM GMT on a Friday, asking about VIP program requirements. This time, the wait extended to 12 minutes before connecting with support. The representative had detailed knowledge about tier benefits but seemed less familiar with CP earning rates for specific games.
A daytime test on Wednesday morning (10 AM GMT) yielded the fastest response at 4 minutes. The agent helped troubleshoot a minor account issue and provided step-by-step instructions that resolved the problem quickly.
Compared to top-tier casinos that typically respond within 2 minutes, LevelUp Casino's 8-12 minute average wait times could use improvement. Still, the quality of assistance once connected met reasonable expectations.
Email support responded to my inquiry within 18 hours, providing comprehensive answers to multiple questions about their responsible gaming tools.
Responsible Gaming on LevelUp Casino
LevelUp Casino provides several responsible gaming tools through their Personal Limits section. I tested these features to evaluate their effectiveness and accessibility.
The platform offers deposit limits that can be set daily, weekly, or monthly. I established a €50 weekly limit, which activated immediately and prevented additional deposits once reached. The system sent email notifications when approaching the limit.
Loss limits function similarly, allowing players to cap potential losses over specified periods. Wager limits control total betting amounts, while session limits automatically log players out after predetermined time periods.
The cooling-off option provides temporary account suspension ranging from 24 hours to 6 weeks. Self-exclusion offers permanent account closure with options for 6 months, 1 year, or indefinite periods.
LevelUp Casino includes links to external support organizations like GamCare and Gambling Therapy. They also provide age verification tools to prevent underage gambling.
Account controls remain easily accessible through the player dashboard, allowing users to adjust limits or activate cooling-off periods without contacting support. The implementation feels thorough for a Curacao-licensed operator, providing meaningful protection tools for players who need them.
I'm Erik King, an online casino expert and the founder of Zamedia N.V. Over the years, I've created leading casino comparison sites such as Zamsino and BetterBonus, focusing heavily on detailed casino reviews, transparent bonus comparisons, and promoting responsible gambling. My goal is always to help players around the world find trusted casinos and the best bonuses.